Frederick, Maryland

Frederick Regional Health System
Expansion and Modernization

Challenge:

As the primary healthcare provider in Frederick, Maryland, Frederick Memorial Hospital received approximately 73,000 annual Emergency Department visits, at the time of the project this was a 16% increase from the previous five years. Additionally, a market demand analysis projected Emergency Department demand reaching approximately 85,000 visits in the year 2020 and the existing Emergency Department presented problematic conditions to meeting these demands.

 

Services:

Trinity led a best practice assessment and operational lean process improvement effort with hospital administrators and clinical staff to assess patient through-put and experience in the emergency department, and additionally provided the System with strategic planning, financial planning, operational planning, architectural design and interior design services.

Outcome:

Through the lean process assessment Trinity was able to identify a number of over-utilized areas (including CT scans per patient visit). Our design, informed by the lean process, increased operational throughput by 32%,  resulting in less programmed beds/area and capital savings. Innovative “Best Practice” models were also explored and incorporated, including “Split Flow” management, Rapid Treatment Care and dedicated Crisis and Pediatric Centers.

A new main entry concourse connects to the parking deck with a canopy and walkway that lead patients to the registration area. A relocated ambulance entrance separates traffic between ambulances and visitors resulting in an increase in efficiency and safety. The design established a simple continuous floor plan with functional support space and enlarged universal model treatment rooms to accommodate multiple patient types and acuity levels.